FAQ

Yes, we have designed each tour thinking in your safety; mostly we will ride in bikeways, peaceful streets and low traffic. Prior to the tour, our guides will give you a brief explanation and recommendations to make your ride safer so you can fully enjoy it; you only require to be able to ride a bicycle in the city. Also, all our customers are covered by a minor accidents insurance policy.

Yes. Your safety is top priority for us and studies have shown that helmets can reduce head injuries in at least 85%. Therefore, we do require all riders to wear helmets on our tours.

Yes, of course! Our goal is that the whole family can enjoy the tour, so we have special equipments starting from one-year-old toddler (see options for children).

• Kids from 1 to 4 years old (with a maximum weight of 17 kilos) can join the tour at no cost. We have baby seats, installed at the rear of the bikes (see options for children). When making your reservation, request the baby seats in the additional information option.
• We have special bike trailers for kids from 5 to 11 years old (with a maximum weight of 40 kilos) (see options for children). Regular fare. Please contact us at info@limabikeguide.com before making your reservation to confirm kid trailers availability.
• Children 12 years or older may use the bikes, as long as they are skilled to ride them across the city. Regular fare.

For both your and your baby’s safety, we recommend not to participate in the tour while pregnant, since during the first trimester of pregnancy it is recommended to avoid exhausting efforts; and, in the second and third trimesters, the volume of the belly can affect your balance. Also, it is recommended to avoid repeated impacts, since during the tour we can find bumpy areas.

Yes, all our tours are scheduled based on reservations made through our website.

We suggest you to look for the confirmation email in the spam folder, and in case you don't find it, contact us at info@limabikeguide.com

In that case, contact us at info@limabikeguide.com to do everything within our reach and find the best alternative to assist you.

Our tours are available from 1 to 20 persons.

In our private tours you can enjoy the journey at your own pace; and, if you like, in coordination with our guides, the places and times of permanence in the sites to visit may vary within the chosen tour.
(see price list)

Yes, our tours have several stops, where you can rest and take pictures of the beautiful city views.

Our tours are offered in English as well as Spanish, as required in each group. If you require the tour in another language, contact us at info@limabikeguide.com to confirm availability.

Tours include:

• Bikes with shifts
• Securiy helmet
• Bilingual guide (English and Spanish)
• 1 Bottle of water
• Insurance policy for accidents

You can wear any comfortable clothing to ride a bicycle; it is recommended to wear light or sports outfit; also, try to avoid wearing flip flops. The weather is moderate almost the whole year long, but in summer it is ideal to use sunscreen and in winter maybe a thin coat.

We don't have a storage place for objects; our bikes have a limited capacity basket (approximately 25x25x25 cm) to store your belongings.

We offer 100% refund of the reservation, as long as it is canceled with a minimum of 72 hours (3 days) in advance of the day of the tour. Unfortunately we are not able to make any refund within 72 hours (3 days) prior to the day of the tour.

If you require to change the date or the schedule of your reservation, there is no penalty, just contact us at info@limabikeguide.com as soon as possible, to confirm the availability of the new date or schedule required.

The weather is moderate almost the whole year long and with very low rainfall, so the tours are not canceled due to weather conditions.

All our tours start and end at Miraflores' Lighthouse (El Faro de la Marina), located in the Cisneros seafront (Malecón Cisneros) see map.